Can I Get a Refund If It Doesn’t Fit on Vinted or eBay?
Author: Stylist and brand team at Tellar
Date: 2025
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Can I Get a Refund If It Doesn’t Fit on Vinted or eBay?
🔸 If You Buy on Vinted
Vinted is a C2C (consumer-to-consumer) platform — meaning you’re buying from individuals, not professional retailers. Because of this:
❌ You cannot get a refund just because something doesn’t fit.
Vinted does not consider size or fit issues as valid reasons for returns or refunds.
Vinted Only Allows Refunds If:
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The item arrives damaged
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It’s not as described (wrong size listed, major defects not mentioned)
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It’s a fake or counterfeit item
You must report the issue within 2 days of delivery using the Vinted app or website.
🔸 If You Buy on eBay
eBay can be either peer-to-peer or business-to-customer, so your rights vary depending on who you buy from.
✅ If you buy from a business seller:
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You’re covered by the Consumer Contracts Regulations
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You can return within 14 days if it doesn’t fit, even for no reason
❌ If you buy from a private individual:
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You can’t return an item just because it doesn’t fit or you changed your mind
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You’re only protected if the item is not as described, fake, or damaged
eBay’s Money Back Guarantee only covers you if the item is:
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Not received
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Not as described
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Defective or fake
⚠️ Summary: Refund Rights for Fit Issues
Platform |
Refund if it doesn’t fit? |
Notes |
|---|---|---|
Vinted |
❌ No |
Only refunded if item is not as described or damaged |
eBay (private seller) |
❌ No |
Fit issues not covered unless item is misrepresented |
eBay (business seller) |
✅ Yes |
You have 14-day return rights under UK law |
Retailer website |
✅ Yes |
Protected under Consumer Contracts Regulations |
✅ How to Avoid Fit Issues on These Platforms
-
Ask sellers for exact measurements (waist, bust, length)
-
Compare to your body measurements using a tool like Tellar.co.uk
-
Use Tellar to find your correct size in that brand before buying second-hand
👉 Check Your Size Here — It’s Free
One-time setup. Real-time matching. No more sizing guesswork.
Final Tip
If you’re unsure about sizing and don’t want to risk it, buy from business sellers or verified retailers, not individuals — you’ll have much stronger refund protection.